At Ownerletter, we believe that you have a fundamental right to privacy and the right to control
your personal information. We are grateful that you have chosen to be our customer and we take
very seriously, the responsibility of not only printing and posting your letters to homeowners,
but also of being guardians of the personal information. Consequently, we will never pass on
your personal details (selling, renting or otherwise) to anyone else without your explicit consent.
The following legal document will dictate how we will handle this information.
This privacy policy together with our Terms of Use sets out how Ownerletter ("we", "our", "us") will
use any personal data we collect from you, or you provide to us during your use of the
online service (the "website").
We collect and use personal information in order to:
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1
Administer or otherwise fulfill our obligations in relation to the Services you anticipate receiving from us.
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2
Anticipate and resolve problems with your service.
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3
Carry out market research and the tracking of orders.
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4
Create and inform you of products and services provided either by us or by carefully selected third parties that
you may be interested in, where you have consented to be contacted for such purposes.
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5
In order to carry out the above, we may need to collect and process personal information about you
(including but not limited to, your name, and email address, details of your visits to the website and
any transactional information in relation to order fulfilment). We may ask you for this information on
the website during the purchase process or at any subsequent point. The data we collect may be used for
analysis so that we may tailor the goods, services and marketing materials we, offer to you.
We will not disclose any personally identifiable information without your permission unless:
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1
We are legally entitled to do so (for example, pursuant to a court order or for the purposes of prevention of crime or fraud).
You will be treated as having given your permission for disclosures referred to in this policy.
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2
We are in negotiations with a third party for the sale or purchase of any business or assets,
in which case we may disclose your personal data to the prospective seller or buyer of
such business or assets, provided they agree to maintain the same level of security over your data.
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3
We, or substantially all of our assets, are acquired by a third party, in which case
personal data held by us about our customers will be one of the transferred assets.
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4
To enforce or apply our terms and conditions and other agreements; or to protect our rights, property, safety, customers, or others.
Non-Personal Details
We may automatically collect non-personal information about you, such as the type of browsers you use or the website
from which you linked to us. This information is only used to assist us in providing an effective service on the
website. We may, from time to time, supply the owners and operators of third party websites which have a link to
our site with information about the number of users linking to the website from their website. You cannot be
identified from any of this information.
Cookies
We may collect information about your computer, including where available your IP address, operating system and
browser type, for system administration and to report information to our branded partners.
We may store some information on your computer when you visit the website. This information facilitates your
use of the website, and ensures that you do not need to re-enter your details on each visit. The information may
be stored in a cookie which is required for the shopping basket and other e-commerce facilities to function.
You can set your browser to notify you when you receive a cookie, which allows you to choose whether or not to
accept it, however switching off cookies may result in the website having dramatically reduced functionality
including, but not limited to, being able to shop on the site. We do not have any control over cookies which
our advertisers or branded partners may use on the website.
Security
The technology that we use and the policies that we have implemented are intended to safeguard your privacy
from unauthorized access and improper use. We will continue to update these measures as new technology becomes available.
Access to Information
You have the right to access information we hold about you. Your right of access can be exercised in accordance with the Act.
Any access request may be subject to a fee of $10 to meet our costs in providing you with details of the information we hold about you.
Links
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.
If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we
do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal
data to these websites.